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Zendesk
США
Добавлен 22 июн 2009
The intelligent heart of customer experience.
Zendesk is a customer service software company with support and sales products designed to improve customer relationships. We believe that every great customer relationship stems from a conversation, so we built a company that designs solutions to foster better customer relationships. Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 170,000 customers across a multitude of industries in over 30 languages.
Zendesk is a customer service software company with support and sales products designed to improve customer relationships. We believe that every great customer relationship stems from a conversation, so we built a company that designs solutions to foster better customer relationships. Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 170,000 customers across a multitude of industries in over 30 languages.
How @rescueorg uses Zendesk to scale global customer service response | Conversations with Zendesk
🌎 How the @rescueorg uses Zendesk to scale global customer service response | Conversations with Zendesk
👉 Read the blog here: zdsk.co/3xJkqai
👉 Discover more Conversations with Zendesk episodes here: zdsk.co/3zqxou1
🤝 On this episode, we’re joined by André Heller, Director of the Signpost Project at the International Rescue Committee (IRC). Andre shares insights on how IRC leverages technology and innovative strategies to enhance humanitarian aid efforts globally.
⏳ Timestamps:
00:00 - Start
07:52 - How collaboration with Zendesk revolutionized IRC’s Signpost project
09:01 - Using a customer service platform for social work at IRC
11:00 - The importance of empowerment through information
13:24 - ...
👉 Read the blog here: zdsk.co/3xJkqai
👉 Discover more Conversations with Zendesk episodes here: zdsk.co/3zqxou1
🤝 On this episode, we’re joined by André Heller, Director of the Signpost Project at the International Rescue Committee (IRC). Andre shares insights on how IRC leverages technology and innovative strategies to enhance humanitarian aid efforts globally.
⏳ Timestamps:
00:00 - Start
07:52 - How collaboration with Zendesk revolutionized IRC’s Signpost project
09:01 - Using a customer service platform for social work at IRC
11:00 - The importance of empowerment through information
13:24 - ...
Просмотров: 44
Видео
Zendesk advanced routing queues and secondary overflow groups | Zendesk product spotlight
Просмотров 1399 часов назад
📍 Zendesk advanced routing queues and secondary overflow groups | Zendesk product spotlight 🔋 Utilize secondary overflow groups with Zendesk advanced routing queues for better customer service. For more product news and demo videos from our Product Spotlight series, visit our community page: zdsk.co/3VU64gS Zendesk makes customer service better. We build software to meet customer needs, set you...
Zendesk custom objects data importer, dynamic filters, object triggers | Zendesk product spotlight
Просмотров 689 часов назад
🔌 Zendesk custom objects data importer, dynamic filters, object triggers | Zendesk product spotlight 🖥 Import data, apply dynamic filters, and set triggers based on custom objects. For more product news and demo videos from our Product Spotlight series, visit our community page: zdsk.co/3VU64gS Zendesk makes customer service better. We build software to meet customer needs, set your team up for...
Zendesk Workforce Management roles, permissions, and audit logs | Zendesk product spotlight
Просмотров 579 часов назад
💻 Zendesk Workforce Management roles, permissions, and audit logs | Zendesk product spotlight 🛠 Manage Zendesk WFM roles, permissions, and audit logs efficiently. For more product news and demo videos from our Product Spotlight series, visit our community page: zdsk.co/3VU64gS Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep...
Zendesk QA for Voice and AI agents | Zendesk product spotlight
Просмотров 609 часов назад
✅ Zendesk QA for Voice and AI agents | Zendesk product spotlight 💡 Ensure quality assurance for voice calls and AI agent interactions effortlessly with Zendesk. For more product news and demo videos from our Product Spotlight series, visit our community page: zdsk.co/3VU64gS Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep y...
Zendesk pre-built dashboard for GenAI | Zendesk product spotlight
Просмотров 739 часов назад
🛠 Zendesk pre-built dashboard for GenAI | Zendesk product spotlight 📊 Track your team’s usage of GenAI tools with Zendesk’s new pre-built dashboard. For more product news and demo videos from our Product Spotlight series, visit our community page: zdsk.co/3VU64gS Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business...
Highlights from the 2024 Zendesk Tech Summit
Просмотров 30016 часов назад
👀 Watch what happened at 2024 Zendesk Tech Summit | Webinar highlights Missed out on the 2024 Zendesk Tech Summit? Here are some of the highlights: 👩💻 2,384 registered attendees 📚 156 sessions 🗣 204 speakers (including champion @NASCAR driver Julia Landauer, world-record sailor Jessica Watson, and experts from @espn and Zendesk) 🔗 Countless connections 🤯 We welcomed over 2,000 Zendesk employee...
Zendesk Showcase Paris 2024
Просмотров 14121 час назад
Le Zendesk Showcase Paris 2024 s'est tenu le 6 juin dernier au Cercle d'Aumale. Revivez en vidéo cette journée exceptionnelle dédiée aux innovations Zendesk en matière de relation client et d'IA. Un immense merci à tous nos intervenants, participants et partenaires : Snapcall, Premium Plus, Synolia, Customerz, Sparlky, Calizy, XPCloud et Seif. Vous avez manqué cet événement ? Ne vous inquiétez ...
What you need to know about Zendesk's AI-powered workforce management tools
Просмотров 374 тыс.День назад
👏 Here's what you need to know about Zendesk's AI-powered workforce management tools. 💡 Learn more about our workforce management tools: zdsk.co/4bRxcTg 💪 With Zendesk AI-powered workforce management, forecasting, scheduling agents, and tracking performance are a breeze. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your ...
How to track agent productivity | Customer success resources
Просмотров 15114 дней назад
📈 How to track agent productivity | Customer success resources 👉 Explore recipes reference: zdsk.co/3Rnbgan Agent productivity is the engine that drives your support team across the finish line, helping to satisfy customer needs and provide meaningful resolutions. In this video, we will cover how to measure your agent productivity so you can make data-backed decisions. 📊 ⏳ Timestamps: 0:00 - St...
How to improve your customer service agents' productivity | Customer success resources
Просмотров 14714 дней назад
🚀 How to improve your customer service agents' productivity | Customer success resources 👉 11 tips to improve agent productivity and efficiency: zdsk.co/3xh32tp 👉 Zendesk Training: zdsk.co/4bVjP4m This video will serve as an introduction to our series on Agent Productivity at Zendesk, we’ll be covering six different tips and tricks that you can immediately use to improve your team’s productivit...
Learn more about Service-level Agreements (SLAs) | Customer success resources
Просмотров 8214 дней назад
✅ Learn more about Service-level Agreements (SLAs) | Customer success resources 👉 Defining SLA policies: zdsk.co/4ekE656 In this video, we explore service-level agreements, which are formal contracts detailing the performance expectations and support standards for a service. 🤝 ⏳ Timestamps: 0:00 - Start 0:28 - Service-level agreements 1:12 - Breaking down the SLA 2:52 - Benefits of SLAs Zendesk...
How to level up your customer service with gamification | Customer success resources
Просмотров 7614 дней назад
🎮 How to level up your customer service with gamification | Customer success resources 👉 How gamification is leveling up customer service: zdsk.co/3Rskpyf 👉 How to tackle U.S. employees' stagnating engagement (from Gallup: zdsk.co/4cboA9u This video will cover the foundations of gamification, why it’s so beneficial for you and your team, and how to implement it into your Zendesk. 🕹️ ⏳ Timestamp...
Customer service agent productivity in Zendesk | Customer success resources
Просмотров 24514 дней назад
Customer service agent productivity in Zendesk | Customer success resources
From FBI to founder of AI-driven platform with Censia's Jo Riley | Sit Down Startup
Просмотров 6014 дней назад
From FBI to founder of AI-driven platform with Censia's Jo Riley | Sit Down Startup
Zendesk Showcase Munich 2023 highlights
Просмотров 14314 дней назад
Zendesk Showcase Munich 2023 highlights
A look into Zendesk's AI implementation journey | Conversations with Zendesk podcast
Просмотров 79 тыс.14 дней назад
A look into Zendesk's AI implementation journey | Conversations with Zendesk podcast
How to use Zendesk AI to optimize your customer experience operations
Просмотров 48214 дней назад
How to use Zendesk AI to optimize your customer experience operations
What you need to know about Zendesk's AI-powered workforce engagement management tools
Просмотров 326 тыс.14 дней назад
What you need to know about Zendesk's AI-powered workforce engagement management tools
Unlock the future of intelligent employee experiences | Free Zendesk report
Просмотров 185 тыс.21 день назад
Unlock the future of intelligent employee experiences | Free Zendesk report
Learn more about Zendesk QA (quality assurance)
Просмотров 258 тыс.28 дней назад
Learn more about Zendesk QA (quality assurance)
Using AI for better customer and agent experiences with Upwork | Conversations with Zendesk podcast
Просмотров 63 тыс.Месяц назад
Using AI for better customer and agent experiences with Upwork | Conversations with Zendesk podcast
What is customer experience? How to use AI (and more!) to boost customer loyalty | Zendesk
Просмотров 231 тыс.Месяц назад
What is customer experience? How to use AI (and more!) to boost customer loyalty | Zendesk
What is customer centricity? Here's how to put your customers first | Zendesk
Просмотров 393Месяц назад
What is customer centricity? Here's how to put your customers first | Zendesk
How Honor is reimagining the home health care industry | Sit Down Startup
Просмотров 115Месяц назад
How Honor is reimagining the home health care industry | Sit Down Startup
Lessons from @XPInc's AI success story | Conversations with Zendesk podcast
Просмотров 118 тыс.Месяц назад
Lessons from @XPInc's AI success story | Conversations with Zendesk podcast
AI that knows it’s all about YOU | Zendesk
Просмотров 1,3 млнМесяц назад
AI that knows it’s all about YOU | Zendesk
AI for VIP customer service | Zendesk
Просмотров 931 тыс.Месяц назад
AI for VIP customer service | Zendesk
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Traduzir em português
zendesk does not know how to outsource their CS team , because it will contradict to their value: automation. But your CS team solving problem very slow!
I've started learning ZD, I'll work as a ZD service provider. Love your content.
bad ad
Very informative video
Memang Semua ini kehendak yang Maha kuasa....
The voiceover is poor :(
Like this 😊 if you got notifications on
J'ai mon travail Électricité bâtiment
2023..?
❤
I have followed all steps but i am not able to run the app inside my sandbox instance. Like no ticket has been created at support in which I can see the output. Basically I have used this to implement API's which are giving CORS error. Can you help?
procedure to be follwed by me.
I want to join in trade of Elonmusk A1 Artificial intelgencies
et les retraits abusifs des commentaires intuitifs que vous retirez a tord ,même avec l'envoie de preuves ,on en parle ?
Are we really gonna get rid of basic human interaction with this???🗣️🗣️🗣️
Bro this shit is terrifying
0:12
Good
Esse é fera, parabéns Guilherme Kolberg 👏👏👏👏
can we Integrate Zendesk SDK with flutter
I like it
Cannot access for free trial. Why ?
Hi there, thanks for reaching out - help's here! We'd suggest checking our Free Help Desk Software Trial website to know more about our free trial. Here's the link: bit.ly/44ASzFs If you come across any errors or require additional assistance, we encourage you to reach out to us through our support channels. You can contact us via the in-product messaging widget: zdsk.co/zdhelp or by visiting the Zendesk Help Center article on how to contact our support team: zdsk.co/ContactUs
After forcing employees to participate in experimental medical procedures in 2022 then you have 90% disengaged employees forever. Never forgiving, never forgetting and the hate lasts forever. you reap what you sow.
Mm
I dont even know if i am in the right zection! All i know is that i am totally frustrated with this system!!! I have emails that must be answered in a timely manner but they are not delivered due to the message: *Please do not type below this line * and *Please do not type above this line* i cant even type in the main section!!!! Where is the stupid line??? I cant even see what line and where is the acceptable space to type???? I contacted you last week and Matt couldnt figure out anything so i am getting very irate that i cannot respond or even send an email!!! Please, please tell me how to correct this problem. The people are getting upset with me because they cannot receive my emails!!!! This is ridiculous!! Thank you! Cheryl Karber
Hello! We know how frustrating this can be, @user-iy6vz1wm9p. Let's see how we can help further to fix the issue? We want to provide a secure contact method where you can be authenticated & identified so we can help as quickly as we can. Please connect us through our in-product widget: zdsk.co/zdhelp or Help Center: zdsk.co/ContactUs to start the conversation. 💡
is this available over whatsapp?
lol how is Thank You GPT app not in this vid🤣
Some really exciting stuff here! I loved the walk-through of the expand feature in Help Center articles.
Very interesting introduction. I would like to see more information on the side panel details. Looks very tantalizing!